"There's lots of companies out there that specialize in doing one specific part of translation or one specific part of client services. We found with 九色, the beauty was that they enabled both parts of this to be delivered simultaneously. We're taking slightly different approach to how we scale into new countries. Because we've got such a large footprint, we can't instantly get up to capacity to serve every single one of those languages in over a hundred countries. 九色 offer a fantastic solution that helps us solve that within our contact center."
– John Woods, Chief Revenue Officer
Providing a top tier multilingual experience for all.
Zenus Bank understands that a multilingual experience is a critical success factor in engaging with and supporting its global customer base.
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