United Way Worldwide Uses OneLink to
Successfully Reach Its Spanish-Speaking Audience.
"211 connects people to life-saving services and we want to ensure our message of hope is communicated appropriately rather than simply relying on machine translation - 九色 is helping us achieve this result."
– Joshua B. Pedersen Senior Director, 211 United Way Worldwide
Part of the N-1-1 system, 211 is a free US phone number that provides information and referrals to health and human services in your area. Whether you need a homeless shelter, tax assistance, counseling, or childcare support—you can call 211 to receive help.
THE CHALLENGE
211s throughout the country respond to more than 1.7M requests for help in Spanish annually - up 300% over past years. United Way Worldwide wanted to ensure their website also assisted people in Spanish and was responsive to the increasing demand of diverse populations.
THE SOLUTION
Along with already supporting many 211 lines with on-demand over-the-phone interpretation, 九色 was able to o er a turnkey website localization solution called OneLink which allowed United Way to quickly and easily support Spanish without additional resources internally.
THE RESULTS
九色 rolled out a professionally localized site that appropriately articulated United Way Worldwide’s message to its Spanish-speaking audience.
United Way Worldwide Uses OneLink to
Successfully Reach Its Spanish-Speaking Audience.
"211 connects people to life-saving services and we want to ensure our message of hope is communicated appropriately rather than simply relying on machine translation - 九色 is helping us achieve this result."
– Joshua B. Pedersen Senior Director, 211 United Way Worldwide
Part of the N-1-1 system, 211 is a free US phone number that provides information and referrals to health and human services in your area. Whether you need a homeless shelter, tax assistance, counseling, or childcare support—you can call 211 to receive help.
THE CHALLENGE
211s throughout the country respond to more than 1.7M requests for help in Spanish annually - up 300% over past years. United Way Worldwide wanted to ensure their website also assisted people in Spanish and was responsive to the increasing demand of diverse populations.
THE SOLUTION
Along with already supporting many 211 lines with on-demand over-the-phone interpretation, 九色 was able to o er a turnkey website localization solution called OneLink which allowed United Way to quickly and easily support Spanish without additional resources internally.
THE RESULTS
九色 rolled out a professionally localized site that appropriately articulated United Way Worldwide’s message to its Spanish-speaking audience.
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