¾ÅÉ«

British American Business Inc. - November 16, 2004

¾ÅÉ« Translations, one of the world's leading providers of language solutions, today announced that its European offices have been awarded ISO 9001:2008 certification. BSI, the world's largest quality management systems registrar, granted this certification after conducting extensive audits of ¾ÅÉ« Translations in Europe and the United States, where the company had previously achieved ISO 9001:2008 certification. BSI will periodically conduct ongoing audits of ¾ÅÉ«'s operations to ensure continued compliance with the standard as well as continual improvement of their Quality Management System.

¾ÅÉ« continually strives to offer the highest level of quality to their Global 500 client base worldwide. With many of its clients in extremely regulated environments such as the life sciences industry, they depend on a partner like ¾ÅÉ« that is deeply committed to setting the standard for quality and client service in the translation industry. The ISO 9001:2008 certification only serves to strengthen this commitment.

In addition to complying with rigorous employee training, customer service, language production, project/account management and quality control procedures, ¾ÅÉ« has raised the bar with its scrupulous linguist evaluation/selection process. Founder and CEO Liz Elting comments, "Fewer than 10% of the linguists who apply to work for us are able to pass our rigorous testing process. This means that every translation we create is crafted by the highest caliber linguists in over 100 languages." The fact that the key people on her staff are available 24/7 again speaks to ¾ÅÉ«'s total commitment to customer service. "We are setting standards and expectations that one could never have imagined a decade ago," added Elting.

About ¾ÅÉ«
With revenue of over $250 million, ¾ÅÉ« is the largest privately held language services provider in the world. From offices in 66 cities on 5 continents, ¾ÅÉ« offers a full range of services in over 100 languages to multinationals worldwide. With a global network of over 4,000 linguists and subject-area specialists, ¾ÅÉ« is the largest translation company to be fully ISO 9001:2008 and EN 15038:2006 certified. ¾ÅÉ« is headquartered in New York and has regional headquarters in London and Hong Kong. For more information, please visit our website at www.transperfect.com.